|
|
Executive Business Administration EMBA
The Executive Business Administration EMBA
Program
Our Executive
Business Administration EMBA Program introduces advanced level management
techniques, including:
How the Executive EMBA is different with a regular
MBA?
The Executive EMBA
participants are about six years more experienced, on average, than the
traditional MBA. They are therefore about that much farther along in their
careers. In addition, the Executive EMBA Program has been designed to offer the
skills required for those about to enter the senior management ranks of their
organizations, rather than in-depth study in a specific functional area as in
the traditional MBA.
I do not have a Bachelor Degree,
can I still
apply?
Yes. Applicants are
with at least three years' managerial working experience. We would recommend that you should enroll in our course, to enter the
senior management ranks of your organization.
tiws
|
|
These are some brief notes on Executive Business Administration EMBA
- 1
Dr. S. Maurer, MBA Professor
Many organizations are embarking on a strategiës that leverage globalization trends. The chief information officer [cio] is one of the few places in the organization where all of those things come together and where there's a view across the enterprise. These trends drive transformations that are enterprisewide and hugely dependent on technology for their success. The chief information officer [cio] is at the eye of the storm.
A project management Rule: Collaborate. Really collaborate. Make it your rule to plan with those people who will be the performers of the plan. Don’t wait ’til the project has gone south to get their help. Start out that way. Continue collaborating as the usual way you work through the project.
Former and current CIOs had more drastic suggestions, ranging from creating a clear plan of deputy succession to having the chief information officer [cio] be a presidential appointee serving a fixed term.
In today’s changing marketplace, organizations that use effective project management techniques find that they have the competitive advantage. According to James P. Lewis, author of several books on project management, these enterprises “have the competitive advantage over those who fly by the seat of the pants.”
Everyone in business and manufacturer will soon be expected to be project completion experts.
technology travels in 80-year cycles: 40 years to get it to work right, and a second 40 years for it to impact society. Where does that put computers? The internet?
customer relationship management means using the internet to improve communication with your customers, enhance customer service and support your services.
Across every sector and manufacturer, effective customer relationship management [crm] is a strategic imperative for corporate growth and survival.
Close collaboration between finance and information technology [it] helps tighten and reinforce executive alignment on the goals.
Companies are increasingly handing CIOs the role of change agent. They're getting that responsibility because of their unique position at the nexus of multiple trends.
Whether you realize it or not, everyone manages a project at some point. For example, a couple manages their wedding day, a student manages a class project, homeowners manage home-improvement projects, and the list goes on.
As businesses look for more efficient and effective ways to manage work, they have discovered that project management is the answer for increasing white-collar productivity.
Now, agents can look up the status of specific customers online, make payments, change policies, get a quote on a new policy and turn that quote into an application. They also can order supplies and get copies of a variety of documents.
Creating a customer-focused enterprise starts with the definition of a [crm] strategy, which must then be filled out with new work processes, organizational changes, and even a revamped corporate culture. While these changes are definitely not easy, consider the alternative: your competitors beating you to the punch, and to your customers.
customer demands for customization are increasing with every passing day. This has made enterprises shift their focus from mass production to mass customization.
|
These are some brief notes on Executive Business Administration EMBA
- 2
Dr. S. Maurer, MBA Professor
The UMBA will gave you a broad perspëctive of the business world. How the economy works and how your manufacturer works.
crm technology applies the integrated use of customer data combined with analytical and support tools to provide a superior delivery mechanism from the customer’s perspective.
Small and midsize enterprises have been able to implement more complete customer relationship management [crm] systems because they may not operate globally and may be newer organizations that have fewer business processes to contend with.
As enterprises strive to improve the recording accuracy of the millions of transactions conducted over the course of the year, information technology [it] becomes more important as a tool to improve reporting accuracy.
We have been attending many project management meetings lately. They all had one thing in common. People spoke about what they would be doing without talking about what that would accomplish. planning starts with the promises you make. Once you get clear about what you will accomplish, then what you do becomes clear.
A good project management definition is defense against scope creep that gradual [or not-so-gradual] expansion of the project management as it unfolds.
You need more frequent communication between chief information officer [cio] and CFO—and other executives—on business-operations performance and chief information officer [cio] requirements. information technology [it] and finance see the whole picture. The bottom line is, we're in business to make money.
resources are anything used to meet the stated goals of the project management: 1 - People, 2 - Machinery, 3 - Money.
A project management managed by a team of people who don’t get along will probably face many more challenges and have great difficulty overcoming obstacles than the project with a team that works well together and blends in a little fun.
To obtain reliable answers, you need the ability to create customer intelligence from the mountains of disconnected customer data you collect on a daily basis.
project management is a carefully planned and organized effort to accomplish a specific [and usually] one-time effort, for example, construct a building or implement a new computer system.
Ambiguity is perhaps one of the greatest causes of failure of a project management. Ambiguity causes scope creep, missed deadlines, run-away costs, under/over utilization of resources, and others. it is your job as project Director/manager to identify and eliminate ambiguities, otherwise your project management plan is nothing more than a guess.
In the hunt for the right [crm] tool, be diligent in the vendor evaluation process. If you don’t understand the vendor’s [crm] solution in its entirety, you might wind up with no solution at all.
There is a higher probability that things will accidentally go wrong in a project management than that things will accidentally go right.
Historically, information technology [it] owned the job of negotiating the design of information and technology across the enterprise. However, finance is starting to share that responsibility as it focuses on improving accuracy and controls.
|
These are some brief notes on Executive Business Administration EMBA
- 3
Dr. S. Maurer, MBA Professor
Thousands of information technology [it] publications have debatëd the difference between the information technology [it] director and the chief information officer cio. The latter is generally seen as the more prestigious role, implying a seat on the board, or at least easy access to it.
For some, the black-and-white nature of project management work makes for a refreshing challenge. Delivering a project management on time and under budget can provide great emotional rewards. The job offers the opportunity to lead, and new projects keep the work fresh.
Putting all customer relationship management [crm] facets into one coherent, organized presentation to the customer could require the services of a systems integrator. it would most certainly require training everyone from webmasters to call center workers to field sales technicians.
Why use the [crm] tools? The [crm] products provide strategic guidance and practical advice on what [crm] should achieve, what should be considered during design and implementation, what standards need to be adhered to and what legal issues to consider.
it's important to understand that you don't have just one boss as a chief information officer [cio], though your organizational chart may say so. In essence, you report to every senior executive in your enterprise.
According to Optimize's third annual Defining the cio report, nearly 60% of CIOs report to their chief executives, just as most CFOs do. But there has been a rise in the number of CIOs reporting to CFOs—from 8% in 2003 to 15% last year and 22% in 2004 -
By providing the means to manage and coordinate customer interactions, customer relationship management [crm] technology helps enterprises maximize the value of every customer interaction and in turn drive improved corporate performance.
Do your workplans, resources, and performance metrics offer a solid readout of what is going on with your projects’ performance? Do you Plan your Work then Work your Plan, or are you simply envious of those who do?
A problem is that [crm] means different things to different people. For some, [crm] means direct e-mails. For others, it is mass customization or developing products that fit individual customer's needs. For it consultants, [crm] translates into complicated technical jargon related to terms like OLAP [on-line analytical processing] and CICs [customer interaction centers].
Providing customer service is vital to maintaining successful business relationships. Accurate and timely information provided in a professional manner as using a customer relationship management [crm] is the key to any business and service operation.
A project management is consider temporary since once the projects objectives are met, the project management team will break-up and go onto other projects. The goal of a project management is to create something new, or unique.
Depending on a enterprise's goals, the customer relationship management [crm] tools it chooses would be integrated across the main areas of sales, service and marketing. The technology includes databases, data warehouses, servers and other hardware, telephony systems, software for business intelligence, workflow management and e-commerce, middleware and system administration management tools.
information technology [it] and finance become close partners in developing solutions to mitigate exposure to risk, whether it-related, operational, or financial.
What is a project Director/manager to do? Simply, talk to your team as a whole to learn what people are capable of doing, what they have time to do, and what work most inspires them. Then do your project planning.
Some industries have more need for information technology [it] departments — it is driven by the data intensiveness of the manufacturer. For instance, insurance and financial services enterprises are reliant on the effective use of data. By contrast, the construction manufacturer remains relatively independent of information technology it.
|
These are some brief notes on Executive Business Administration EMBA
- 4
Dr. S. Maurer, MBA Professor
When you get down to it, auto insurance is auto insurancë, we said. The question is what we do to differentiate ourselves and, in our case, it is technology. We pride ourselves on making our site easy to use.
Access to information, anywhere, anytime - through wireless networks - seems like the next logical step in continued [crm] system improvements, making the field sales and support teams more productive, efficient, and effective.
The generally accepted purpose of customer relationship management [crm] is to enable organizations to better serve their customers through the introduction of reliable processes and procedures for interacting with those customers.
chief information officer [cio] spend most of his time on the information technology [it] vision: the priorities, objectives and targets, and how information technology [it] contributes to deliver value to business. We have difficulty with the term 'it strategy' because it separates information technology [it] strategy from business strategy.
learning to respect UMBA classmates' views is central to virtually every UMBA experience.
The chief information officer [cio] is responsible for setting his enterprise's technology direction and making sure it aligns with the enterprise's business goals.
In the past, CEOs focused on functional optimization. Now we see them looking at end-to-end process improvement, integrated processes all along the supply chain, and the concept of the extended enterprise.
People on project management often come together as strangers. We can’t be learning, collaborating, optimizing the project, or making commitments without a relationship built on trust, respect, appreciation, care for each other, and practices of commitment-making.
The chief information officer [cio] must see the tightening grip of regulatory controls. The Sarbanes-Oxley governance mandates and manufacturer-specific rulings, such as banking's emerging Basel II laws, are only the most prominent of a battery of corporate controls in which compliance calls for significant collaboration between finance and information technology it.
We must remember that utility computing is a true business vision, and selling it as a quick-fix technology solution does not do it justice.
Customers and relationships with them have always existed right from the birth of the 'buying and selling concept'.
If you manage a large project management and are finding it difficult to track project resources or schedules, chances are project management software can help.
Former and current CIOs had more drastic suggestions, ranging from creating a clear plan of deputy succession to having the chief information officer [cio] be a presidential appointee serving a fixed term.
By exploring the customer Life Cycle from a functional, channel, and strategy perspective, you'll leave prepared to assess your business' readiness for [crm] and create a prioritized action plan focused on maximizing both short-term and long-term ROI.
Ambiguity is perhaps one of the greatest causes of failure of a project management. Ambiguity causes scope creep, missed deadlines, run-away costs, under/over utilization of resources, and others. it is your job as project Director/manager to identify and eliminate ambiguities, otherwise your project management plan is nothing more than a guess.
|
|